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Frequently Asked Questions

Camera Features

Does the camera have good night vision?

The camera is equipped with Infred IR LED light to capture and record all the details up to 33ft at night.

Does this camera support two-way talk?

Yes. The camera has a built-in microphone and speaker to support two-way audio conversations via the LaView Life mobile App. You can easily speak to whomever is out side of your house from wherever you are.

Can I record audio or disable recording audio?

Yes. You can record audio with the built-in microphone on the camera. You can disable audio recording in the LaView Life mobile App.

What resolution does this camera record at?

The camera has the high resolution lens of 1080P, capturing detailed and vivid images at 1920*1080 at 15fps.

What is the viewing angle for camera?

The viewing angle to the camera is 110 degrees.

Will I get notification alerts when a motion event is triggered in the camera’s view?

Yes, the LaView Life App on your IOS and Android device will send you push notification alerts when there is any motion events in the camera.

Will I get notification alerts when a stranger come near to the camera?

Yes, the LaView Life App will send you push notification when unregistered family member shows up in the camera. You can also choose to receive notification when a registered family member shows up in the camera. In such case, you will get notification like 'Cindy shows up in the camera'

How do I register a family member to the app

You can register your family member in the LaView Life App. For most accuracy, please take 5 picture of the family member from different angle.

How far will face recognition work?

The camera can detect and recognize the faces as far as 6ft from the lens.

Does the floodlight camera connect to 5GHz WiFi network?

No. The camera only supports 2.4GHz WiFi network.

Does the camera work under heavy rain or snow?

No. the camera is designed to work indoor. Exposure to rain and snow may permanently damage the camera

Does the camera support Alexa devices?

As of now the camera does not support Alexa. We have plans to add this feature to it later.

Mobile Apps & Software

Can I see the camera from my iPhone /Android phone/ PC/ Mac?

Yes. For iphone/ipad and Android phone/tablet, please download the free LaView Life App. PC and Mac support is not available at this time

Is there any monthly fee to use the floodlight camera?

Live view via the mobile app or a desktop program is always free with all LaView devices.

Recording footage on MicroSD card (Not included. Support up to 128GB) is Free. LaView Life App offers 1-day Free cloud storage. 7-day and 30-day plan can be purchased in the App.

Can I share the camera feed with my friends and family members?

Yes. You can share your LaView Life devices to your friends and family members as long as they create a free LaView Life account. You can configure your settings to allow or restrict their use of features based on the user.

What kind of warranty do I have on the camera?

The camera comes with 1-year manufacture warranty from the date of purchase.