What's the difference?
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Bullet Cameras are your classic surveillance cameras that provide you with an exceptional viewing experience along with protection for your home. Their prominent outward design catches they eye and deters troublemakers and thieves. These cameras are perfect for entrances or around the perimeter of your home to give you the coverage you need for you and your loved ones. Use them indoors or outdoors as their weatherproofing makes them suitable for all-weather use.
Dome Camerasprovide an understated presence of security for your home. Their unassuming, sleek design allows them to fit in with most interior décor. This makes them an excellent choice for the interior of your home without distracting too much from your decorative motif. Their protective dome makes them vandal-proof and masks the direction of the camera which makes it difficult for potential perpetrators to tell where the camera is pointing.
Turret Cameras allow you to cover all the angles no matter how tricky the mounting position. If you encounter a difficult, slanted surface in or around your house, the turrets are the perfect choice as you mount them and them adjust their ball-and-swivel joint to just the right angle. With their wide-viewing angle, you will be able to cover an entire room of your home with a single camera.
Wireless Cameras are great for those who rent homes and cannot drill into walls to run data cables. With our wireless offerings, you simply plug into power and connect your camera to your wireless network. These versatile cameras will have you up and running in no time, while covering all the areas of your property where you need an extra watchful eye.
Resolution
The Build Your Kit option gives you the ultimate DIY experience as you customize your security system. We make a wide range of resolution options available, so you can get the coverage you need for any part of your home. Mix and match from 1080P, 4MP and 4K resolutions to get just the right combination for your property. Higher resolution cameras are perfect for priority areas like the front and back entrances to your home. More economical resolutions like 1080P are good for areas that you want to keep an eye on but need less detailed images.
Viewing Angle
Just like resolution, you’ll be able to choose from a variety of viewing angles with our cameras. Placing a camera with a 90° or greater viewing angle in the corner, will cover the entire room. This maximizes your coverage with less cameras per household.
Which NVR is for me?
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What is an NVR?
An NVR (Network Video Recorder) is a central unit that processes, records, and manages content captured by cameras. It allows you to back-up your footage, review the playback footage, set up a recording schedule and all other features for daily home surveillance.
What's in the Box?
Each NVR will come with:- Documentation Bag (User Manual, Quick Start Guide, Warranty Card, Utility Disc)- 3ft Ethernet Cable (1)- 5ft HDMI Cable (1)- Power Cord (1)- USB Mouse (1)- Security Stickers (2)For All Build Your Kit purchase, each camera will come with one (1) 100ft cat5e cable.
8 Channel / 16 Channel / 32 Channel
Number of the channel determines how many cameras you can connect to that NVR at most. It is always recommended to leave room for future expansion.
PoE
Power Over Ethernet allows a camera to be powered by the NVR through the network cable – no other power adapters, cables, or outlets required.
Recording Resolution
The supported recording resolution indicates what resolution of camera can be connected to the NVR
4K Output
A 4K NVR will produce an output resolution of 3840x2160, which is 4 times clearer than 1080P. Watch footage directly from your TV or monitor in high definition clarity without the help of digital zoom! Please note that 4K TV or monitor is required to display 4K footage from the NVR.
H.265 / H.264+ /H.264 Recording Compression
Video Compression Codec reduces the file size of recorded footage so that you retain more space on your drive. Your camera and NVR must support the same compression rate. Please see the comparison chart for estimated recording times below:
*Estimation based on one (1) IP Camera recorded on a 2TB hard drive at 15fps. Actual time may vary based on different configurations and usage.
Hard Drive
Hard Drive records and stores all the footage captured from the cameras. A 1TB hard drive can keep about 17 days of footage for one IP camera recording continuously at 1080p, at 15 fps. Setting your camera to motion-triggered recording will largely increase this number. If you are buying a surveillance system for a home or smaller store, a 2TB hard drive should be adequate. If you need more storage, you can select from the additional storage section below.
How Much Storage Do I Need?
Surveillance Video Storage Calculator
Surveillance Grace Hard Drive
Surveillance Grade Hard Drive is devised to have lower power consumption and start up current and optimized for 24/7 surveillance. Using a regular desktop-grade hard drive which is only equipped for 8Hour/5Day usage will shorten the life span for the hard drive tremendously, and you would run the risk of losing all of your footage. LaView IP Systems all come with the surveillance grade hard drives from the world’s biggest manufactures: Seagate or Western Digital.
2TB
A A 2TB hard drive can keep about 35 days of footage for one IP camera recording continuously at 1080p, at 15 fps. Setting your camera to motion-triggered recording will largely increase this number. If you are buying a surveillance system for a home or smaller store, a 2TB hard drive should be adequate. LaView’s customization tool allows you to mix and match cameras of differing resolution capabilities. For example, you can use a 3MP camera for priority locations and a 1080P camera for areas with lower traffic.
SATA Slot
LV-N9916C6E comes with four hard drive slots and can accommodate up to 8TB per drive. If you plan on monitoring a large, busy area and wish to record continuously, you should invest in more storage space. Below is the total available hard drive slots for the NVRs:
Warranty Policy and Shipping Information
Warranty Terms and Conditions
For your protection and customer satisfaction, we offer a 1-year warranty on all of our analog products and a 2-year warranty on all of our IP products unless otherwise noted.
Repairs and Exchanges
If you discover a defect with your product, let us know within the first 30 days of purchase, and we will either fix your product or exchange the defective unit for a working one – free, with shipping on us!
*If you have passed the 30-day deadline, we will still offer free repairs and exchanges up to 1 year after the purchase date; however, we do not provide pre-paid shipping labels after the first 30 days.
Returns and Refunds
Merchandise purchased on www.laviewsecurity.com in their original condition can be returned within 30 days of the delivery date. Refunds will be issued based on the original form of payment. Please submit an RMA form here if you need to return an item.
If you purchase a product directly from our online store at www.laviewsecurity.com and experience a defect, you may return the product for a full refund using a pre-paid shipping label from LaView within the first 30 days of purchase.
If you purchase a product from one of our channels, please refer to that channel’s policy regarding returns and refunds. If you would like the product to be fixed or exchanged, please see section above on our Repairs and Exchanges policy.
RMA Processing and Shipping Time
Our standard processing time for repairs and exchanges is 2 business days. If our technicians are unable to fix your unit after two days, you will receive an explanation regarding the delay and a new product will be shipped out to you immediately. Shipping time may vary depending upon the selected carrier and speed of delivery.
*When shipping is covered by LaView, we use FedEx Ground. We DO NOT ship to P.O. Boxes
Same Day Processing
Orders placed before 10:59 AM PST on business days will be shipped on the same day. Orders placed after 10:59 AM PST will be shipped on next business day. Customized system may take one additional day to assemble.
*At this time, LaView only sells and ships within the United States, excluding Alaska, Hawaii, and Puerto Rico.
Delivery Time
We offer free standard shipping on any order placed on LaView Store. Standard shipping will be fulfilled by Fedex Ground. Delivery time varies from 1 business days to 5 business depending on destination. Chart above shows the estimated delivery time for different locations.
3-Day shipping is available at checkout at extra cost. Orders will be delivered to most destinations within 3 business days.
Overnight shipping is availbe at checkout at extra cost. Orders wil be delivered the next business day by 4:30 p.m. to most U.S addresses and by 8 p.m. to residences.
Sales Tax
LaView charges a 9% sales tax on orders that will be shipped to the state of California
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Frequently Asked Questions Cameras Q: Can I use a different brand camera with the system? A: The NVR will support any IP camera that is ONVIF-compliant. Please note: we can only guarantee Plug & Play installation with our own cameras, and third party cameras may require additional setting adjustments to connect to your system. Q: Can I set some cameras to motion-triggered recording and others on continuous recording? A: Yes, each camera can have its own recording mode and schedule. Q: Can the dome camera zoom or rotate? A: Dome cameras must be unmounted to adjust the direction of the camera, so make sure you mount it to capture the field of view you want. However, you can zoom in and out digitally via your user interface. For a powerful camera that can rotate easily, consider our PTZ (pan-tilt-zoom) camera with 30x optical zoom capacity. Q: Can I control PTZ cameras from the NVR? A: Yes, you can manage and control your LaView PTZ camera using the built-in navigation interface OR from your mobile app. Q: Can my cameras be used outdoors? A: All cameras except for the specifically designated indoor cameras are rated IP66 weatherproof and can withstand temperature fluctuation and precipitation. Q: How do wireless cameras work? A: You simply connect the LaView wireless camera to your wireless router and add the camera on your NVR. You do not need to run any cables. Q: If these are PoE cameras, why is there another power input on the back of the camera? A: The power plug is there in case you wish to connect your camera to a router or LAN ports on the wall. If you are connecting the cameras to the NVR directly or to a PoE switch, you will not need to use this power plug. Recorder Q: How is my NVR different from a DVR? A: Both NVRs (Network Video Recorders) and DVRs (Digital Video Recorders) are central units that process, store, and manage content captured by cameras. NVRs have more advanced image processing capabilities than DVRs, including Video Content Analysis, Digital Noise Reduction, and Wide Dynamic Range. Also, the digitalized signal transmission makes an NVR’s images sharper than a DVR’s even if they are set to the same resolution. Your NVR can also add cameras remotely through the network. Q: Can I connect my NVR to a TV? A: Yes, the NVR has VGA and HDMI output on the back. You can connect the NVR to a TV/monitor to view your channels and manage your system. Please note: a laptop computer cannot be used as a directly connected display, but you CAN view your channels remotely from your laptop. Q: Does my unit require an internet connection? A: You do not need an internet connection to record footage and view it from your monitor. It does require an internet connection if you want to view your channels from mobile devices and remotely located computers. Q: If there are only 8 PoE ports, can I connect additional cameras to my NVR from the LAN? A: No, an 8-channel system can only accommodate 8 cameras total, whether they are connected physically or through the LAN. Q: Does my NVR support recording at 1080P/3MP for all channels? A: Yes, the NVR is capable of decoding 1080P/3MP recording on all channels. Q: Do all of my Ethernet ports support PoE? A: Yes, all the Ethernet ports on the back panel of the NVR support PoE, so you will not need any additional power adapters if you are connecting your cameras to the NVR directly. Q: Does my NVR record audio? A: Yes, the NVR can record audio to any of the channels if the camera for that channel has a built-in microphone. Cable Q: How far can I run my cables? A: You can run the cat5e network cable up to 300ft without a repeater. Q: Can I connect all my cameras to a PoE switch to avoid multiple cables? A: Yes, first connect the switch to a router in order to assign an IP address to each camera. Q: Can I add cameras through the LAN ports on the wall of my office? A: Yes, but you will need an additional power supply for each camera as the LAN would not support PoE. General Q: Can I view my cameras from my phone? A: Yes, you can use either live view or playback from your Android/Apple mobile device, PC and/or Mac. Q: There are several LaView apps on Google Play and the Apple Store. Which app works best with my system? A: LaView Net is our most current app designed for our IP systems and is updated regularly. Q: Is there a monthly fee? A: No, both mobile viewing and the DDNS service are free. Q: How long can I record on 1080P for? A: A 2TB hard drive can hold about 35 days of continuous 1080p recording for one IP camera recording at 15 fps. Setting your cameras to motion-triggered recording will make your hard drive space last significantly longer. Q: What happens when I use up all my hard drive space? A: You can set the system to either stop recording or continue recording. If you choose the latter, your system will keep recording by overwriting your previously saved footage, starting from the oldest files. Q: Can I upgrade my storage? A: Yes, the 8-channel NVR has two hard drive slots, and the 16-channel NVR has four. Each slot supports drives of up to 8TB. For example, a 16-channel NVR will have a maximum of 32TB of storage. Q: What kind of hard drive does my system come with? A: All LaView IP systems come with built-in surveillance grade hard drives from Western Digital Purple or Seagate Surveillance. Q: What’s the recommended internet speed for my system? A: We would recommend at least a 5mbps upload speed in order to properly use live view. Q: Do I get notifications with images when motion is detected? A: Yes, the system can be set up to send you emails with snapshots from the cameras that caught the movement. Purchasing Q: How many different types of cameras can I add to a customized kit? A: Our website currently allows you to add up to three different types of cameras to a kit. If you need more than three types, please contact our sales department at sales@laviewusa.com. Q: How many hard drives can I add to a customized kit? A: For an 8-channel NVR, you can add one additional hard drive. For a 16-channel NVR, you can add up to three more hard drives. All hard drives will be pre-installed in your kit before it is shipped to you. Q: Can I place my order over the phone? A: Yes, you may call the sales department at 626-435-2880 to place an order. Orders placed over the phone must be paid for using a credit/debit card. Q: How soon will my order be shipped? A: Most orders placed before 11:59am Pacific Time will be shipped same day. However, depending on each customized system, it may take an additional day to be assembled. Q: Can I get my order sooner? A: An expedited shipping option is available at checkout. We offer expedited 3-day shipping as well as overnight shipping. |