Return and Warranty
- Shipping & Delivery
- Same Day Processing
- Returns & Replacements
- Sales Tax
- RMA Processing and Shipping Time
- Warranty Terms and Conditions
Shipping & Delivery
We offer free standard shipping on any order placed on LaView Store. Standard shipping will be fulfilled by Fedex Ground. Delivery time varies from 1 business days to 5 business depending on destination. Chart above shows the estimated delivery time for different locations.
3-Day shipping is available at checkout at extra cost. Orders will be delivered to most destinations within 3 business days.
Overnight shipping is availbe at checkout at extra cost. Orders wil be delivered the next business day by 4:30 p.m. to most U.S addresses and by 8 p.m. to residences.
Same Day Processing
Orders placed before 1pm PST on business days will be shipped on the same day. Orders placed after 1pm PST will be shipped on next business day. Customized system may take one addtional day to assemble.
*At this time, LaView only sells and ships within the United States, excluding Alaska, Hawaii, and Puerto Rico.
Returns & Replacements
If you discover a defect with your product, let us know within the first 30 days of purchase, and we will either fix your product or exchange the defective unit for a working one – free, with shipping on us!
*If you have passed the 30-day deadline, we will still offer free repairs and exchanges up to 1 years after the purchase date; however, we do not provide pre-paid shipping labels after the first 30 days.
LaView charges a 9% sales tax on orders that will be shipped to the state of California.
RMA Processing and Shipping Time
Our standard processing time for repairs and exchanges is 2 business days. If our technicians are unable to fix your unit after two days, you will receive an explanation regarding the delay and a new product will be shipped out to you immediately. Shipping time may vary depending upon the selected carrier and speed of delivery.
*When shipping is covered by LaView, we use FedEx Ground. We DO NOT ship to P.O. Boxes
Warranty Terms and Conditions
For your protection and customer satisfaction, we offer a 1-year warranty on all of our analog products and a 2-year warranty on all of our IP products!