Please see below for all NVR related questions.

For model specific inquiries, please see subcategories. Your model number is most likely located on the bottom of the system and starts with LV-. On some models the sticker is located on the left-hand side.

If you cannot find your questions please feel free to ask us! For Technical Support please call 1.626.898.4988 or please fill out a form from Contact page.

What Resolution do I need?

The more details you capture in your footage, the more information you have in urgent situations. Higher resolution does consume more hard drive space – something to be aware of if you are recording continuously. If you can add extra hard drives or set your system to motion-triggered recording, you can prioritize your resolution without burning through your storage.

LaView’s customization tool allows you to mix and match cameras of differing resolutions. For example, you can use a 4K or 4MP camera for priority locations and a 1080P camera for areas with lower traffic.

How many channels do I need?

The number of channels you need on your NVR depends on whether or not you plan on expanding in the future. Say you buy eight cameras and will never need to add more to the setup, you should go with an 8-channel system. If you need eight at the moment but see yourself possibly expanding your recording area within the next couple months or a year, consider buying a 16-channel system. Thinking ahead with surveillance is important, because you cannot add extra channels to an NVR that is designed to accommodate a certain number.

What’s the Difference? NVR 101

What is an NVR?
An NVR (Network Video Recorder) is a central unit that processes, records, and manages content captured by cameras. It allows you to back-up your footage, review the playback footage, set up a recording schedule and all other features for daily home surveillance.

What’s in the Box?
Each NVR will come with:- Documentation Bag (User Manual, Quick Start Guide, Warranty Card, Utility Disc)- 3ft Ethernet Cable (1)- 5ft HDMI Cable (1)- Power Cord (1)- USB Mouse (1)- Security Stickers (2)For All Build Your Kit purchase, each camera will come with one (1) 100ft cat5e cable.

8 Channel / 16 Channel / 32 Channel 
Number of the channel determines how many cameras you can connect to that NVR at most. It is always recommended to leave room for future expansion.

PoE 
Power Over Ethernet allows a camera to be powered by the NVR through the network cable – no other power adapters, cables, or outlets required.

Recording Resolution 
The supported recording resolution indicates what resolution of camera can be connected to the NVR

4K Output 
A 4K NVR will produce an output resolution of 3840×2160, which is 4 times clearer than 1080P. Watch footage directly from your TV or monitor in high definition clarity without the help of digital zoom! Please note that 4K TV or monitor is required to display 4K footage from the NVR.

Hard Drive 
Hard Drive records and stores all the footage captured from the cameras. A 1TB hard drive can keep about 17 days of footage for one IP camera recording continuously at 1080p, at 15 fps. Setting your camera to motion-triggered recording will largely increase this number. If you are buying a surveillance system for a home or smaller store, a 2TB hard drive should be adequate. If you need more storage, you can select from the additional storage section below.

What is the difference between H.264+, H.265, and H,265+?

Video Compression Codec reduces the file size of recorded footage so that you retain more space on your drive. Your camera and NVR must support the same compression rate. Please see the comparison chart for estimated recording times below:

*Estimation based on one (1) IP Camera recorded on a 2TB hard drive at 15fps. Actual time may vary based on different configurations and usage.

I have an 8 channel NVR; can I add 8 physically connected cameras and add more network cameras?

No, you cannot. The max number of cameras you can have corresponds with how many channels you have. Each channel can only support 1 camera, whether it be plugged directly into the NVR or over the network.