Welcome to LaView FAQ! Please use side bar menu to look for your inquiries.

If you cannot find your questions please feel free to ask us! For Technical Support please call 1.626.898.4988 or please fill out a form from Contact page.

Which mobile app do I need?

-If you have DVR starting from LV-N52xxxx please download “LaView Patrol”

  

-If you have DVR starting from LV-N9xxxx, LV-D11xxxx, LV-D21xxx, or LV-T94xxxx, please download “LaView Net”

  

-If you have DVR starting from LV-D04xxxx, or LV-D51xxxx  please download “LaView Mobile”

  

What is Stream and Bitrate?

After the video is compressed, a stream is generated.

Bitrate (bps): quantity of bit stream per second.

Bitrate type: Constant Bitrate (CBR), Variable Bitrate (VBR).

Stream type: video, audio, video & audio complex stream.

What is a DVR? What is a NVR?

DVR stands for Digital Video Recorder. It is a security management device which focuses on centralized storage, local live view, search, playback and other functions.

NVR stands for Network Video Recorder. It is a security management device which focuses on centralized storage, local live view, search, playback and other functions.

What is TVL?

The image on TV could be divided into many horizontal lines which are also called TV lines. A higher number of the horizontal lines means that a camera will be able to render images with more details.

What is 4K?

4K refers to a horizontal resolution of approximately 4,000 pixels. It has been developed into a variety of standards. The 4K resolution standard (4096 * 2160 pixels) is widely respected by the film and video production industry. Besides, UHDTV standard (3840 * 2160 pixels) is also popular which has twice the horizontal and vertical resolution of 1080p.

What is Resolution?

Resolution is usually measured by the number of horizontal and vertical pixels. It can be expressed as number of horizontal point * number of vertical pixels. In a fixed plane, the higher resolution could provide better image.

I have an 8 channel NVR; can I add 8 physically connected cameras and add more network cameras?

No, you cannot. The max number of cameras you can have is corresponded with how many channels you have. Each channel can only support 1 camera, whether it be plugged directly into the NVR or over the network.

Can I setup my phone app using Port forwarding?

Yes, you can setup your system via port forwarding. Although, this setup is recommended for more advanced users. You will need to note the IP Address of the NVR/DVR. To obtain this, go to Main Menu>Maintenance>System Info>Network, your IP address will be the IPv4 address at the top. Then you’ll need to log into your router via web browser on a PC. Then you’ll need to add ports 80, 8000, and 8554 to the port forwarding rules.

The port forwarding setup should look something like this:

Application   Start     End         Protocol   IP Address

DVR1                 80           80         TCP            192.168.x.x.

DVR2               8000      8000       TCP            192.168.x.x.

DVR3               8554      8554       TCP            192.168.x.x.

To make sure test the ports on www.canyouseeme.org, and if they are open you can add the information to your phone app.

LaView Net App Setup:

  1. Tap the Menu icon on the top right then Devices and press the (+) on the top right, choose “Manual Adding”.
  2. Now enter the following for remote view:
    1. Alias: Remote View
    2. Register Mode: IP/Domain
    3. Address: IP address shown under “Your IP” at www.canyouseeme.org. (Make sure you are at DVR location for this step)
    4. Port: 8000
    5. User Name: admin
    6. Password: DVR password
    7. Camera No.: updates after “Save” on step 3.
  3. Save on the top right.
  4. Start Live View.

*Make sure Wi-Fi is off on the phone when attempting the remote view.

How long can I run my HDMI cable from my system to my TV?

The max recommended length for an HDMI cable is 10m or 30ft. After this, you’ll need a repeater.

I plugged in my system to my TV, but I don’t see anything.

The DVR/NVR comes with a preset resolution of 1080P.

If the monitor or television you are trying to use does not support that resolution there will be no signal.

To fix this issue please connect the DVR/NVR to a monitor or television that supports that resolution.

Follow these steps to change the resolution on the DVR so that it can be used with the desired device.

For models LV-D0, LV-D3, LV-D5:

Main Menu- Output- Display- Output Config- VGA Output Resolution- Change to resolution needed.

For models LV-D1 & LV-D2:

Main Menu- Configuration- General- Resolution- Change to resolution needed.

For models LV-N98, LV-N96, LV-N99:

Main Menu- Configuration- General- Resolution- Change to resolution needed.

How do I find my model number?

Your model number is most likely located on the bottom of the system and starts with LV-. On some models the sticker is located on the left-hand side.